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Assertiveness is a way of behaving that helps us express our thoughts, feelings and beliefs in direct, honest and helpful ways. It also means that we allow others to express their views and feelings in turn to us, and show respect for their point of view.
This course is suitable for paid workers and volunteers who want to build their confidence and skills in their
relationships with others.
Date: |
Thursday 18 March 2010
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Time: |
10.0am - 4.00pm |
Venue: |
Leighton Buzzard |
Trainer: |
Jenny Allthorpe |
Cost: |
£30 / £20* |
By the end of this workshop you will...
- understand the benefits of an assertive attitude and approach at work and in your personal life
- be able to express yourself with more confidence and to communicate more comfortably
- learn coping strategies to deal with difficult situations and dominant people
Content…
- assertive and non-assertive behaviours
- barriers to assertive behaviour
- assertive communication techniques—saying no, dealing with criticism, managing anger, handling conflict, coping with put downs
- positive body language and thinking
- rights and responsibilities
An informal workshop providing a safe and relaxed environment in which to explore in confidence personal behaviour and attitude and to practice assertive and positive thinking techniques.
Trainer
This workshop will be led by Jenny Allthorpe, an experienced and qualified trainer with years of experience in developmental support roles in the voluntary sector. The workshop will be supported by materials from Better Care - a resource pack developed by Voluntary and Community Action in partnership with Dunstable Town Council to support voluntary and community groups working with vulnerable adults.
Venue
The workshop will be held at Bossard House, West Street, Leighton Buzzard, LU7 1DA. This venue is fully accessible. Parking is available in a pay and display car park nearby.
Access and Individual Requirements
If you have any specific individual requirements to enable you to attend this event please let us know. Every effort is made to meet individual requirements, which might include; a loop system, sign language interpreter, wheelchair access, handouts in large print or special dietary requirements.
Refreshments including buffet lunch, with vegetarian and non vegetarian food, will be provided.
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