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Consult and inform: Identify everyone with an interest in your work – people who use or benefit from it, staff, volunteers, donors, members of the organisation and partners. Set up ways to consult them, keep them informed and involve them appropriately. Use plain language and provide oranslations or other versions if necessary and wherever possible. Most organisations have to produce an annual report and accounts; consider if you also need more regular ways of communicating, such as newsletters, a website or public meetings.
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