Director of Customer and Shared Services
Richard Ellis

Location: Chicksands
Email: richard.ellis@centralbedfordshire.gov.uk
Tel: 01462 611423

The Customer and Shared Services Directorate provides improved customer access to their services by a full "Front Office" for all service areas through Customer Service Centres. It also provides efficient and cost effective support services to the other directorates. They manage Central Bedfordshire’s finances; restrain Council Tax and deliver value for money. The Directorate comprises the following services:

• Customer Services
• Financial Services (including revenues and benefits)
• Human Resources
• Information and Communication Technology
• Legal and Democratic services (including Procurement and Contract Management)
• Property and Asset Management
  

PA to Director of Customer and Shared Services
Maria Fuller

Location: Chicksands
Email: maria.fuller@centralbedfordshire.gov.uk
Tel: 01462 611485

OR

Tracey Harris

Location: Chicksands
Email: tracey.harris@centralbedfordshire.gov.uk
Tel: 01462 611031

Business Manager
Caroline Beddoe-Newsam

Location: Chicksands
Email: caroline.beddoenewsam@centralbedfordshire.gov.uk
Tel: 01462 611280

Assistant Director Finance
Matt Bowmer

Location: Chicksands
Email: matt.bowmer@centralbedfordshire.gov.uk
Tel: 01462 611254

Finance is responsible for ensuring effective financial control, submission of statutory reports and returns, support to the business in managing its resources and Internal Audit, which provides assurance to the Section 151 Officer that Central Bedfordshire has proper administration of their financial and internal control environment.

Head of Financial Strategy
Kevin Green

Location: Bedford
Email: kevin.green@centralbedfordshire.gov.uk
Tel: 01234 228744

Head of Financial Management
Nyree Hone

Location: Bedford
Email: nyree.hone@centralbedfordshire.gov.uk
Tel: 01234 276359

Head of Revenues & Benefits
Stephen Knight

Location: Chicksands
Email: stephen.knight@centralbedfordshire.gov.uk
Tel: 01462 611111

OR

Gary Muskett

Location: Chicksands
Email: gary.muskett@centralbedfordshire.gov.uk
Tel: 01462 611097

Head of Audit
Kathleen Riches

Location: Bedford
Email: kathleen.riches@centralbedfordshire.gov.uk
Tel: 01234 228532

Acting Assistant Director People
Gordon McFarlane

Location: Bedford
Email: gordon.mcfarlane@centralbedfordshire.gov.uk
Tel: 01234 276679

Human Resources build people management systems, processes and procedures that are fit for purpose and, most importantly, establish a motivated, high quality, professional team.

Head of HR Strategy
Catherine Jones

Location: Chicksands
Email: catherine.jones@centralbedfordshire.gov.uk
Tel: 01462 611210

Head of HR Operations
Rachel Hobbs

Location: Bedford
Email: rachel.hobbs@centralbedfordshire.gov.uk
Tel: 01234 276605

Head of Recruitment and Development
Sue Cooper

Location: Bedford
Email: sue.cooper@centralbedfordshire.gov.uk
Tel: 01234 228109

Assistant Director Governance
Barbara Morris

Location: Chicksands
Email: barbara.morris@centralbedfordshire.gov.uk
Tel: 01462 611850

Legal Services support the statutory functions of the Council and provides legal professional advice to Officers and Members. Local Land Charges support the statutory function to maintain local land charges register and to process searches. Committee Services support the administration of the democratic process. Electoral Registration Services produce an electoral register and consider electoral arrangements and boundaries. Procurement provide advice and support on procurement and contract management.

Head of Legal Services
John Atkinson

Location: Chicksands
Email: john.atkinson@centralbedfordshire.gov.uk
Tel: 01462 611850

Assistant Director Assets  
Caroline Carruthers

Location: Bedford
Email: caroline.carruthers@centralbedfordshire.gov.uk
Tel: 01234 276916

Assets Management is responsible for the strategic development of the Central Bedfordshire propertyand asset portfolio, and the delivery of associated professional support services. The team is also responsible for the management and operation of the corporate buildings.

Head of Assets
Peter Burt

Location: Dunstable
Email: peter.burt@centralbedfordshire.gov.uk
Tel: 0300 300 5281

Head of Facilities, Maintenance & Development
Tim Chaple

Location: Bedford
Email: tim.caple@centralbedfordshire.gov.uk
Tel: 01234 276642