What Happens When Your Computer Breaks Down?

It would be nice if you could say “I call on my local ICT support service, which was set up by the sector and is delivered by individuals who share my organisation’s ethos and are committed to seeing it thrive and grow.” If you cannot respond in this way, you might be interested in a new piece of research that members of the VoluntaryWorks Consortium are undertaking to evaluate whether the ICT needs of the third sector can be met through a Bedfordshire and Luton ICT Circuit Riders project/organisation. In order to do this we need to find out:

• what the ICT needs of local voluntary organisations and community groups are
• the nature and extent of ICT problems currently faced by these organisations
• how these needs are currently being met.

Please fill in the online survey where you can provide more information on your organisation’s ICT needs to help us set up the ideal support service mentioned above at http://digbig.com/4wgnp

What is a Circuit Rider?

The term ‘circuit rider’ originated in the USA and referred to those who travelled around a sparsely populated area dispensing law, medicine and religion. It has now been adopted as an umbrella term for ICT professionals who work mainly with the voluntary and community sector. A circuit rider might:

• repair and fix hardware
• install and configure software
• train and support staff
• manage existing ICT resources more effectively
• advise project managers on ICT development and implementation
• help draw up an ICT strategy.

You may also be interested in a new information sheet we have just published ‘Free or Low Cost ICT Solutions’.
http://digbig.com/4wgcy